Why is my phone not connecting to Xfinity WiFi?


Connect to Xfinity WiFi
Once you have downloaded the Xfinity WiFi app and installed the Xfinity WiFi profile by logging in, your iPhone / iPod will automatically connect to your private home WiFi network and Xfinity WiFi when you visit a friend or travel through the city.

If you have manually connected to Xfinity WiFi and your home WiFi network, the connection behavior depends on the iPhone / iPod version of your device.

If your iPhone is on iOS6 or above (or if it is iPhone5), it will automatically connect to your home Wi-Fi network at home and Xfinity WiFi when you visit a friend or travel the city.

If your device is an iPhone 4S (or older) and an iPod, it will connect to the last connected network, if that the network is available. How to fix Xfinity outage map & Xfinity bill pay problems.

If your the device did not connect to your home Wi-Fi network by default, follow the steps below to connect to your home Wi-Fi network.

1.      Tap Settings. Tap WIFI to display the list of available networks (SSIDs).
2.      To connect to your home Wi-Fi network, tap the network name of your home Wi-Fi network in the menu (usually, this is the network with the strongest signal, usually starting with the word "HOME").
3.      Wait a few seconds while your computer connects. If you have never connected to your home Wi-Fi network on the Xfinity wifi not working, you will need to enter the network key shown on the label at the bottom of the Wireless Gateway and tap Connect. If you changed the network key from the original setting, enter that key instead.
4.      Wait a few seconds while your computer or device connects and you're done! Please note that these steps may need to be repeated if your iPhone / iPod is to connect to your home WiFi network at home.

Download the Xfinity WiFi app from Xfinity or a security profile to get the best Xfinity WiFi experience.
If you don't want to download the app and connect to Xfinity WiFi for the first time, follow the steps below.
1.      Make sure WiFi is enabled. Tap Settings to enable WiFi. Tap WiFi.
2.      Make sure WiFi is set to ON. When WiFi is set to OFF, tap the OFF button to turn it on.
3.      After turning on WiFi, wait a moment while your iPhone detects the WiFi networks in range.
4.      Find and tap Xfinity wifi from the list of available networks
5.      Wait a few seconds while your iPhone or iPod receives an IP address from the Xfinity wifi network. As soon as the connection is established, a checkmark is displayed in the WiFi menu next to the Xfinity wifi SSID.
Once you manually join the Xfinity WiFi network, your iPhone will automatically connect when the network is within range of one of the Xfinity WiFi hotspots.
Log in to Xfinity WiFi
As soon as you have connected to the Xfinity wifi network, simply start your web browser and you will be redirected to the Xfinity WiFi login page.
1.      Enter your Xfinity email address or your username and password
2.      Enter a friendly name for the device you use to log in (e.g. Jen's Tablet).
3.      Click on Login.

Final Words
You can restore your and your username here and your password here. If you are an Xfinity Internet customer but do not have a user name, you can create one at the official Xfinity sign-in page. (Source – Xfinity live chat Support)
After you have successfully entered your login information, you will be redirected to the Xfinity WiFi homepage. From there you can start surfing the Internet. See the extended guide on Xfinity Activate.

Location: 23903 240th St, Harper, IA 52231, USA

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